FAQs
What is Artisan’s return policy?
Artisan provides a straightforward return policy. If you’re not happy with your purchase, you can return it within a specified timeframe (typically 3-5 days) from the delivery date. Please review the specific terms on our website.
How do I select the right product for a business or occasion?
Consider the type of business or event (B2B, wholesale, wedding, festival, or casual wear), the fabric (such as silk, georgette, or organza), and the color. Artisan offers detailed product descriptions to assist you in making an informed decision.
Are the Banarasi sarees on Artisan genuine?
Yes, Artisan sources genuine Banarasi sarees directly from weavers and reputable manufacturers, ensuring high quality and craftsmanship.
What payment methods does Artisan accept?
Artisan accepts a variety of payment options, including credit/debit cards, net banking, and digital wallets. Choose the method that best suits your needs.
How can I track my order after purchasing?
Once your order is dispatched, Artisan will send you a tracking link via email or SMS, allowing you to monitor the delivery status online.
Does Artisan offer product customization?
Yes, Artisan provides customization services. You can request specific colors, designs, or fabric combinations to meet your requirements.
What is the shipping time for products?
Shipping times vary depending on your location and the product. Artisan typically provides estimated delivery dates during the checkout process.
Can I find Islamic wear for women on Artisan?
While Artisan mainly focuses on women’s wear, they occasionally offer ethnic wear for women, including Banarasi silk suits. Check our collection for current availability.
Are there any discounts or promotions for Banarasi sarees?
Artisan frequently offers seasonal sales, festive discounts, and special promotions. Stay updated by visiting their website or subscribing to their newsletter.
How should I care for my Banarasi saree purchased from Artisan?
Follow the care instructions provided with your saree. Generally, dry cleaning is recommended for Banarasi silk sarees to preserve their shine and longevity.
For the latest information and specific details about our products and policies, please visit ArtisanGI.com.